March
2010INSTALLATION
INSTRUCTIONS ScIVLO
for Microsoft Word
-------------------------------------------------------------
This
text file, ScReadMe.txt, is copied during installation into your
Sylcount
product directory for your convenience and you can find it
in your "Program
Files" directory under the "Sylvan" subdirectory.
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Contents:
System
Requirements
Installation (for CD installation, skip #4 & #5)
Quick
Start Instructions for Running Sylcount IV
Uninstallation
Installation
Troubleshooting
Product Authorization Notes
Privacy FAQ's
System
Requirements :::::::::::::::::::::::::::::::::::::
Intel
PC with Pentium (586) or later processor,
Windows 98 through Windows 7.
Microsoft
Word 2003, 2007, 2010
Please see Special Instructions for Windows Vista / Windows
7 prior to downloading and installing. Installation
:::::::::::::::::::::::::::::::::::::::::::: 1)
If you are running Windows 2000 Professional, Windows XP Professional,
Vista
or Windows 7 you may need to log into your system as Administrator. 2)
To install Sylcount, it is best to close other programs. 3)
Establish an Internet connection if you are not already on-line. 4)
Click on the download link to download and save the Sylcount installer,
ScIVLO20.exe
to your C: drive or a folder on C: that does not have Windows
security blocking
or user rights issues. Internet Explorer allows you to choose
the target location
for the download. Using your mouse pointer, choose the
folder for download.
(Example: c:\temp). 5)
When the download is complete, close Internet Explorer. Vista and Windows 7
users
refer to Special Instructions below before proceeding.Locate the folder where
you saved ScIVLO20.exe. Right click ScIVLO20.exe, choose Properties and Unblock
the file if necessary. Select Apply. Next select the Compatibility tab under Properties
and uncheck the box if a Compatibility option is selected. Windows 7 users
will also
need to select "Change Settings For All Users" and uncheck
the Compatibility box if
it is checked. Select Apply and OK to close Close
the dialog box and double click on
ScIVLO20.exe to run the installation program.
Enter the order #, product ID and password
that you received in your Sylvan
Product Authorization email. Sylcount IV will self install to
Program Files\Sylvan\ScIVLO
or Program Files (x86)\Sylvan\ScIVLO. 6)
Reboot your computer. 7)
Click the Start button in Windows, All Programs, double click the Sylcount IV
Lines Only
icon to start Sylcount IV Lines Only. Note Regarding the Demo version:
If you purchased a
download on-line and have not yet received your email,
you can leave these boxes blank for
now and the product will run for approximately
30 days. When your Sylvan email arrives, run
the ScIVLO20.exe file again,
select the "Upgrade" option, and enter the registration information
while on-line. IMPORTANT: ScIVLO must be registered to continue to run after
the initial "Demo"
period of approximately 30 days. SPECIAL INSTRUCTIONS
FOR WINDOWS VISTA AND
WINDOWS 7.Open Control Panel, select User Accounts &
Family Safety, select User Accounts,
Change User Account Control Settings.
Turn off by unchecking the box in Vista or drag the scroll
bar to Never Notify
in Windows 7. Quick
Start Instructions for Running Sylcount IV ::::::::::::::::::::: Once
Sylcount IV is successfully installed, you can run it by going to Start in Windows,
All Programs,
Sylcount IV and selecting the icon to start the program. (1)
Select the Program Info and Misc. tab at the top of the screen. Sylcount Help
is available under this tab.
Vista and Windows 7 users may need to download
a program from http://support.microsoft.com. Search
for winhlp32.exe and follow
instructions as directed by Microsoft. (2)
Select the Invoice Header tab and enter your business name, address and phone
number if you want it to
appear on your customer Invoice. (3)
Setup your counting options by selecting the Setup Counting Rules tab and filling
in your counting rules. (4)
To count files, click on the Select and Count Files tab. Select the drive letter
and directory until
you locate your files. Select one file at a time by double
clicking or All Files. To deselect files, double
click on the selected file
to remove from the counting session. Next, click on the Count Selected Files
button. For complete instructions, please use the extensive Help files under the
Program Info and Misc.
tab or the ? icon. Uninstalling
:::::::::::::::::::::::::::::::::::::::: To
Uninstall ScIV Lines Only, do the following steps: 1)
Establish an Internet connection if you are not already on-line.2) You can either
start Uninstallation by running the
ScIVLO20.exe program in the folder where
you downloaded that file or by selecting "Sylcount IV Lines Only Edition"
in the "Add/Remove Programs" utility in Windows Control Panel. Installation
Troubleshooting ::::::::::::::::: Generally,
installation of Sylcount IV Lines Only is trouble free. However, there are a couple
of
issues that can sometimes cause problems, mostly having to do with the
security settings for
your system. Sylvan respects your security measures
and the installer takes no actions to alter them. 1)
The installer must write some values to your system Registry to tell Word that
the Sylcount is available for use.
Be sure that you have full Administrator
privileges on your system during installation. 2)
Some system security software, while properly doing its job, can prevent the installer
from writing the necessary
Registry entries and even prevent the writing of
needed system files. You may want to disable such software for
the few minutes
it takes to install Sylcount IV Lines Only. However, the User Account Control
in Vista/Windows 7
must remain off in order for Sylcount IV Lines Only to
run. 3) Product
registration via the Internet can sometimes be blocked by Firewall software. If
you are using a
Firewall you will need to allow the "InstallShield Setup
Engine" to have access to the Internet, for just a few
moments, during
both installation and uninstallation. If you are connecting to the Internet through
a proxy
server, be sure that theproxy's firewall and content screening will
allow connection to the Sylvan server. 4)
During installation you may receive an alert regarding a cookie. This is a session
tracking cookie only
and contains neither personal nor tracking content and
should be allowed. 5)
The "Demo" mode of this software may not run properly except when you
are logged into your system
as Administrator. 6)
Non-Administrator Users, Windows 2000, XP, Vista and Windows 7- If you are trying
to use Sylcount
from a Log-In account other than Administrator, you may have
to make adjustments to your systems
security settings. You will need to grant
Read, Write, and Execute Permissions to the
/Program Files/Sylvan/ScIVLO folder
for the User(s) or Group(s) that you want to be able to run Sylcount.
Sylvan
Software does not offer advice or support regarding changing and setting your
system's
security settings. However, there are several excellent books available
from Microsoft Press,
that can guide you through the process. Product
Authorization Notes ::::::::::::::: The
ScIV Lines Only requires registration via the Internet to operate. While the number
of times
the same product can be registered is limited, Sylvan has made every
effort to preserve your
allotted registrations so that you can move the software
to other computers as needed.
When you Uninstall ScIVLO, be sure to establish
an Internet connection. The Uninstaller
will automatically contact the Sylvan
Registration Server and attempt to restore your
authorization to the database.
Then, when you reinstall the software on another system,
it will be there
for you to use again. Privacy
FAQ's ::::::::::::::::::::::::::::::::: Your
on-line product registration information is not shared by Sylvan
Software
with any other party. Sylvan provides no information about you
to any other
companies nor is your product registration information
used for any marketing
or tracking purposes. During
installation, Sylvan does not collect any personal information
from your system
other than a few items about the hardware and operating
system. TECHNICAL
SUPPORT OPTIONS: Phone:
(719) 495-4145 - 9AM - 2PM MT time, Monday through Friday
Fax: (719) 532-9993
Monday through Friday
Email: techsupport@sylvansoft.com - Monday through Friday
Web
Site: www.sylvansoft.com/support.htm
Sylvan
Software
6825 Silver Ponds Heights Rd., Suite 111
Colorado Springs, CO 80908
Sales/Order # (800) 235-9455 www.sylvansoft.com Copyright
2010, Sylvan Software, All rights reserved. Microsoft
Word for Windows is a Registered Trademark of Microsoft Corporation.
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