INSTALLATION
INSTRUCTIONS
ScIVGold
for Microsoft Word
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This text file, ScReadMe.txt, is copied during installation into your
Sylcount product directory for your convenience and you can find it
in your "Program Files" directory under the "Sylvan"
subdirectory.
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Contents:
System
Requirements
Installation (for CD installation, skip #4 & #5)
Quick Start Instructions for Running Sylcount IV
Uninstallation
Installation Troubleshooting
Product Authorization Notes
Privacy FAQ's
System Requirements :::::::::::::::::::::::::::::::::::::
Intel PC
with Pentium (586) or later processor,
Windows 98SE or later version, (Follow special
instructions for Windows Vista)
Microsoft Word 97 or later version
Installation
::::::::::::::::::::::::::::::::::::::::::::
1) If you
are running Windows 2000 Professional or Windows XP
Professional, log into your system as Administrator.
2) To install
your new Sylcount, it is best to close other programs,
especially virus software.
3) Establish
an Internet connection if you are not already on-line.
4) (If
you have a CD skip to #6) Click on the link to download the
Sylcount Installer, ScIVG20.exe. Internet Explorer allows you to choose
the
target location for the download. Using your mouse pointer, choose the
folder for download. (Example: c:\temp).
5) When
the download is complete, close the Internet Explorer dialog
box.
For Windows
98SE through Windows XP, Double click on ScIVG20.exe.
Enter the Order Number, Product ID and Password that you received in
your
Sylvan Product Authorization email. ScIVGold will self install to Program
Files\Sylvan\ScIVGold.
For
Vista operating system, right click on the Sylcount installer, ScIVG20.exe.
Click on "Run as administrator." Enter the administrator password
if asked.
6) For
Windows 98SE through Windows XP, if you received your ScIVGold on a
CD,
the installation program should start automatically. If it does not,
click the
"Start" button on your taskbar, select "Run" and
then click on the "Browse"
button. Double click on your CD drive in the Files dialog and then
double click on the ScIVG20.exe program file.
For
Windows Vista, do not install via the autorun method on the CD, stop
autorun
if it starts and browse for the Sylcount installer, ScIVG20.exe. Right
click on
the Sylcount installer, ScIVG20.exe and select "Run as administrator."
Enter the
administrator password if asked.
7) Follow
the instructions on the Installer windows and in the "Sylvan
OnLine Product Registration" dialog, enter the Product ID, Order
#, and
Password that you received either with your CD or by email from Sylvan
Software.
For
Windows Vista only, go to Start and All Programs, in the Start Menu,
right
click on scGold.exe and select Properties. Click on the Compatibility
tab. Set the check box labeled "Run the program as administrator."
Check the box
to "Run this program in compatibility mode for: Win XP, SP2."
Click
apply and then OK.
NOTE: If
you purchased on-line and have not yet received your email,
you can leave these boxes blank for now and the product will run for
approximately 30 days. When your Sylvan email arrives, run the
ScIVG20.exe file again, select the "Upgrade" option, and enter
the
registration information while on-line.
Vista
users refer to Windows Vista instructions above.
IMPORTANT:
ScIVGold must be registered to continue to run after the initial "Demo"
period of approximately 30 days. During this period, you will
have to be logged into your computer as Administrator (Win2000 and
Win-XP Professional editions)
Quick Start Instructions for Running Sylcount IV :::::::::::::::::::::
Once Sylcount
IV is successfully installed, you can run it by going to Start
in Windows, Programs, Sylcount IV and selecting the icon to start the
program.
(1) Select
the Program Info and Misc. tab at the top of the screen. Sylcount
Help is available under this tab.
2) Select
the Invoice Header tab and enter your business name, address
and phone number if you want it to appear on your customer Invoice.
(3) Setup
your counting options by selecting the Setup Counting Rules tab
and filling in your counting rules.
(4) To
count files, click on the Select and Count Files tab. Select the drive
letter and directory until you locate your files. Select one file at
a time by double
clicking or All Files. To deselect files, double click on the selected
file to
remove from the counting session. Next, click on the Count Selected
Files button.
For complete
instructions, please use the extensive Help files under the Program
Info and Misc. tab or the ? icon.
Uninstalling ::::::::::::::::::::::::::::::::::::::::
To Uninstall ScIVGold, do the following steps:
1) If you are running Windows 2000 Professional, Windows XP
Professional or Windows Vista, log into your system as Administrator.
2) Establish an Internet connection if you are not already on-line.
3) You can either start Uninstallation by running the ScIVG20.exe program
or by selecting "Sylcount IV Gold Edition" in the "Add/Remove
Programs"
utility in the Windows "Settings/Control Panel" utility.
Installation
Troubleshooting :::::::::::::::::
Generally, installation of ScIVGold is trouble free. However, there
are
a couple of issues that can sometimes cause problems, mostly having
to
do with the security settings for your system. Sylvan respects your
security measures and the installer takes no actions to alter them.
1) The installer must write some values to your system Registry to tell
Word that the Sylcount is available for use. Be sure that you have full
Administrator privileges on your system during installation.
2) Some system security software, while properly doing its job, can
prevent the installer from writing the necessary Registry entries and
even prevent the writing of needed system files. You may want to disable
such software for the few minutes it takes to install ScIVGold.
3) Product registration via the Internet can sometimes be blocked by
Firewall software. If you are using a Firewall you will need to allow
the "InstallShield Setup Engine" to have access to the Internet,
for just
a few moments, during both installation and uninstallation. If you are
connecting to the Internet through a proxy server, be sure that the
proxy's firewall and content screening will allow connection to the
Sylvan server.
4) During installation you may receive an alert regarding a cookie.
This is a session tracking cookie only and contains neither personal
nor
tracking content and should be allowed.
5) The "Demo" mode of this software does not run properly
except when
you are logged into your system as Administrator.
6) Non-Administrator
Users, Windows 2000 and XP - If you are trying to use
Sylcount from a Log-In account other than Administrator, you may have
to
make adjustments to your systems security settings. You will need to
grant
Read, Write, and Execute Permissions to the /Program Files/Sylvan/ScIVGold
folder for the User(s) or Group(s) that you want to be able to run Sylcount.
Sylvan
Software does not offer advice or support regarding changing and setting
your system's security settings. However, there are several excellent
books
such as "Windows 2000 Professional Companion" and "Windows
XP Inside
Out", both available from Microsoft Press, that can guide you through
the
process.
Product Authorization Notes :::::::::::::::
The ScIVGold requires registration via the Internet to operate. While
the number of times the same product can be registered is limited,
Sylvan has made every effort to preserve your allotted registrations
so that you can move the software to other computers as needed.
When you Uninstall ScIVGold, be sure to establish an Internet connection.
The Uninstaller will automatically contact the Sylvan Registration
Server and attempt to restore your authorization to the database. Then,
when you reinstall the software on another system, it will be there
for
you to use again.
Privacy FAQ's :::::::::::::::::::::::::::::::::
Your on-line product registration information is not shared by Sylvan
Software with any other party. Sylvan provides no information about
you
to any other companies nor is your product registration information
used for any marketing or tracking purposes.
During installation, Sylvan does not collect any personal information
from your system other than a few items about the hardware and operating
system.
TECHNICAL
SUPPORT OPTIONS:
Phone:
(719) 495-4145 - 8:30AM-3:30PM MT time, Monday through Friday
Fax: (719) 532-9993 - 8:30AM-3:30PM MT time, Monday through Friday
Email: techsupport@sylvansoft.com - 8:30AM-3:30PM MT time, Monday through
Friday
Web Site: www.sylvansoft.com/support.htm
Sylvan Software
6825 Silver Ponds Heights Rd., Suite 111
Colorado Springs, CO 80908
Sales/Order
# (800) 235-9455 www.sylvansoft.com
Copyright
2007, Sylvan Software, All rights reserved.
Microsoft
Word for Windows is a Registered Trademark of Microsoft Corporation.
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