| March 2010 INSTALLATION
INSTRUCTIONS Sylcount
IV Gold for Microsoft Word ------------------------------------------------------------- This
text file, ScReadMe.txt, is copied during installation into your
Sylcount
product directory for your convenience and you can find it
in
your "Program Files" directory under the "Sylvan" subdirectory.
------------------------------------------------------------ Contents: System
Requirements
Quick
Start Instructions for Running Sylcount IV
Uninstallation
Installation
Troubleshooting
Product Authorization Notes
Privacy FAQ's System
Requirements::::::::::::::::::::::::::::::::::::: Intel
PC with Pentium (586) or later processor,
Windows 98 through Windows 7. Microsoft
Word 2003, 2007 or Word 2010
Please see Special Instructions for Windows Vista
/ Windows 7 prior to
downloading and installing. Installation
:::::::::::::::::::::::::::::::::::::::::::: 1)
If you are running Windows 2000 Professional, Windows XP
Professional, Vista
or Windows 7 you may need to log into your system
as Administrator. 2)
To install Sylcount, it is best to close other programs. 3)
Establish an Internet connection if you are not already on-line. 4)
Click on the download link to download and save the Sylcount Installer,
ScIVG20.exe
to your C: drive or a folder on C: that does not have Windows
security blocking
or user rights issues. Internet Explorer allows you to choose
the target location
for the download. Using your mouse pointer, choose the
folder for download.
(Example: c:\temp). 5)
When the download is complete, close Internet Explorer. Vista and Windows
7 users refer to Special Instructions below before proceeding. Locate the folder
where you saved ScIVG20.exe. Right click ScIVG20.exe, choose Properties and
Unblock the file if necessary. Select Apply. Next select the Compatibility tab
under
Properties and uncheck the box if a Compatibility option is selected.
Windows 7
users will also need to select “Change Settings For All Users”
and uncheck the
Compatibility box if it is checked. Select Apply and OK to
close the Properties dialog
box. Double click ScIVG20.exe to run the installation
program. Enter the order #,
product ID and password that you received in your
Sylvan Product Authorization email.
ScIVG20.exe will self install to Program
Files\Sylvan\ScIVGold or Program Files x86)\Sylvan\ScIVGold. 6)
Reboot your computer. 7)
Click the Start button in Windows, All Programs, double click the Sylcount IV
Gold
icon to start Sylcount IV Gold.Note Regarding the Demo version: If you
purchased a
download on-line and have not yet received your email, you can
leave these boxes blank
for now and the product will run for approximately
30 days. When your Sylvan email arrives,
run the ScIVG20.exe file again, select
the "Upgrade" option, and enter the registration
information while
on-line. IMPORTANT:
ScIVGold must be registered to continue to run after the initial "Demo"
period of approximately 30 days. SPECIAL
INSTRUCTIONS FOR WINDOWS VISTA AND WINDOWS 7. Open Control Panel,
select User
Accounts & Family Safety, select User Accounts, Change User Account Control
Settings.
Turn off by unchecking the box in Vista or drag the scroll bar to
Never Notify in Windows 7. Quick
Start Instructions for Running Sylcount IV ::::::::::::::::::::: Once
Sylcount IV is successfully installed, you can run it by going to Start in Windows,
All Programs,
Sylcount IV and selecting the icon to start the program.(1)
Select the Program Info and Misc. tab at the
top of the screen. Sylcount Help
is available under this tab. Vista and Windows 7 users may need to
download
a program from http://support.microsoft.com. Search for winhlp32.exe and follow
instructions
as directed by Microsoft.2) Select the Invoice Header tab and
enter your business name, address and
phone number if you want it to appear
on your customer Invoice. (3) Setup your counting options by selecting
the
Setup Counting Rules tab and filling in your counting rules. (4) To count files,
click on the Select and
Count Files tab. Select the drive letter and directory
until you locate your files. Select one file at a time by
double clicking
or All Files. To deselect files, double click on the selected file to remove from
the counting
session. Next, click on the Count Selected Files button. For
complete instructions, please use the extensive
Help files under the Program
Info and Misc. tab or the ? icon. Uninstalling
:::::::::::::::::::::::::::::::::::::::: To
Uninstall ScIVGold and retain your install authorization follow the steps listed
below: 1) Establish
an Internet connection if you are not already on-line. 2)
You can either start Uninstallation by running the ScIVG20.exe program in the
folder
where you downloaded that file or by selecting "Sylcount IV Gold
Edition" in the
"Add/Remove Programs" utility in Windows Control
Panel. Installation
Troubleshooting ::::::::::::::::: Generally,
installation of ScIVGold is trouble free. However, there are a couple of
issues
that can sometimes cause problems, mostly having to do with the security
settings
for your system. Sylvan respects your security measures and the installer
takes
no actions to alter them. 1)
The installer must write some values to your system Registry to tell Word that
the
Sylcount is available for use. Be sure that you have full Administrator
privileges on
your system during installation. 2)
Some system security software, while properly doing its job, can prevent the installer
from writing the necessary Registry entries and even prevent the writing of needed
system files.
You may want to disable such software for the few minutes it
takes to install ScIVGold.
However, the User Account Control in Vista and
Windows 7 must remain off in order for
Sylcount IV Gold to run. 3)
Product registration via the Internet can sometimes be blocked by Firewall software.
If you are using a Firewall you will need to allow the "InstallShield
Setup Engine" to have
access to the Internet, for just a few moments,
during both installation and uninstallation.
If you are connecting to the
Internet through a proxy server, be sure that theproxy's firewall
and content
screening will allow connection to the Sylvan server. 4)
During installation you may receive an alert regarding a cookie. This is a session
tracking
cookie only and contains neither personal nor tracking content and
should be allowed. 5)
The "Demo" mode of this software may not run properly except when you
are logged
into your system as Administrator. 6)
Non-Administrator Users, Windows 2000, XP, Vista and Windows 7- If you are trying
to use Sylcount from a Log-In account other than Administrator, you may have to
make
adjustments to your systems security settings. You will need to grant
Read, Write, and
Execute Permissions to the /Program Files/Sylvan/ScIVGold
folder for the User(s)
or Group(s) that you want to be able to run Sylcount.Sylvan
Software does not offer
advice or support regarding changing and settingyour
system's security settings.
However, there are several excellent booksavailable
from Microsoft Press,
that can guide you through the process. Product
Authorization Notes ::::::::::::::: The
ScIVGold requires registration via the Internet to operate. While the number of
times the same product can be registered is limited, Sylvan has made every effort
to
preserve your allotted registrations so that you can move the software
to other computers
as needed.When you Uninstall ScIVGold, be sure to establish
an Internet connection.
The Uninstaller will automatically contact the Sylvan
Registration Server and attempt to
restore your authorization to the database.
Then, when you reinstall the software on
another system, it will be there
for you to use again.Privacy FAQ's
::::::::::::::::::::::::::::::::: Your
on-line product registration information is not shared by Sylvan Software with
any
other party. Sylvan provides no information about you to any other companies
nor is your
product registration information used for any marketing or tracking
purposes. During installation,
Sylvan does not collect any personal information
from your system other than a few items about
the hardware and operating system.
TECHNICAL SUPPORT
OPTIONS: Phone:
(719) 495-4145 - 9AM - 2PM MT time, Monday through Friday
Fax:
(719) 532-9993 Monday through Friday
Email: techsupport@sylvansoft.com - Monday
through Friday
Web
Site: www.sylvansoft.com/support.htm
Sylvan
Software
6825 Silver Ponds Heights Rd., Suite 111
Colorado Springs, CO 80908 Sales/Order
# (800) 235-9455 www.sylvansoft.com Copyright
2010, Sylvan Software, All rights reserved. Microsoft
Word for Windows is a Registered Trademark of Microsoft Corporation.
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